| Order confirmation is sent after shipping. Orders shipped in 24 -48 hours. INTERNATIONAL ORDERS: Orders outside of the USA would be shipped via Federal Express at additional cost. Federal Express charges would than be advised by Buy-Solar.Com via e-mail and need to be approved by the customer. Federal Express charges exclude any fees and duties that may be applied in the recipient country Lily's Home.Com 7 Rockland Park Ave. Tappan, NY 10983 Tel: 800-8376527 845-365-2066 Fax: 845-365-2215 lilys@carroll.com GENERAL INFORMATION: Guaranty - All items carry a 30 days money back guarantee Warranty - All items carry a one year warranty Returns - 1. Defective or damaged product: Please advise us by email to lilys@carroll.com or by calling us at 800-837-6527 and we will arrange for a pick up of the merchandise at no cost to the buyer and a free replacement. 2. Unsatifatory / Non defective product: Whithin 30 days of receipt, buyer should send back the product in its original package with a proof of purchase to: Lily's Home c/o Solar Inc. 7 Rockland Park Ave., Tappan, NY 10983 postage pre-paid. Refund check would be made whithin 14 days after receipt of the product. Refund exclude the original shipping cost. Privacy Policy: User information is used for Internal purposes only, it is not shared or sold.
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